From beginning to end,
I originally reached out on a home improvement site, and Reed's was calling me within the hour. Vicky worked with me to get an estimate within two days.
Matt -- What can I say about you?? You were prompt, thorough, easy to understand when you were presenting your findings, no pressure whatsoever, and very personable. I thank you for your time that terribly rainy morning, and your sit-at-my-kitchen-table quote for the job.
Four very personable fellas showed up around 9:30 with two large trucks they operated out of all day. They were finished by 6 that evening.
I'll be honest.... I was not prepared for the mess this "fix" would make. Our home is a WWII-era cape code brick, with a bedroom, dressing room, bathroom and storage room upstairs where the work was being done. Due to emegent health issues, we weren't able to prep the space to minimize the dust. Remove all that you can, and cover what you can't remove. Be prepared to deep clean afterward. But.... the fix is so worth it.
I chose Reed's over my other quote because, quite frankly, it was about 60% less for the exact same job. This cape part of the house was super nice in the spring and fall, too hot in the summer, and too cold in the winter. The very day we had this done, we knew we'd made the right decision. Our house is noticeably warmer, from the top down.